Conversation
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IC: Interaction alerting Jiselle Richards.
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Jiselle Richards: Bmobile is the option, Jiselle speaking, how may I help you taoday?
Risharde Ramnath: Good day Ms. Richards
Risharde Ramnath: I am currently having trouble sing my bonus credit to make calls to LAN lines, can you please help?
Risharde Ramnath: sing = using
Jiselle Richards: Ok. The reason why you are experiencing trouble calling land lines is because the bonus credit can only be used to call bmobile number that are not on your mylime list.
Risharde Ramnath: so both 1st monthly top up and bonus credit is for bmobile to bmobile calls?
Jiselle Richards: Thats correct.
Jiselle Richards: Customer are you there?
Risharde Ramnath: yes sorry, I'm here, okay thanks for the information
Risharde Ramnath: have a good day